Change your mind? It doesn’t matter.

You can have intact goods and original shopping vouchers (such as small paper tickets provided by the mall within 365 days) and invoices (such as the order number of the Alpine Water Fountain member club, etc.) and invoices. We will refund it in accordance with your payment method. Please bring the original signing bill and bank card for bank card refund.

Sorry: food, plants, processing products, customized goods, household electrical products, and products that have been cut, cut and painted, are not suitable for Alpine Water Fountain return policy.

* The above returns policy is only applicable to the goods purchased by Alpine Water Fountain mall and Alpine Water Fountain’s official

Return method and warm reminder:

• “Alpine Water Fountain” refers to the non -damaged, non -stains, unresolved, unexplained and without traces of use. Food, plants, processing products, customized goods, household electrical products, and products that have been cut, cut and painted, are not within the scope of free returns and exchanges.

• Alpine Water Fountain official website and Alpine Water Fountain app purchase

o You can log in to the official website of Alpine Water Fountain to enter the “My Order” to cancel the operation. If it cannot be canceled, please contact the online customer service to apply for a return service.
o Alpine Water Fountain provides paid on -site receipt services or mails returned goods to IKEA designated malls.
o It is recommended that you keep the packaging when the package is distributed to facilitate the use of the product to re -transport to reduce damage.
O Alpine Water Fountain will go through the refund procedures within 7 days after receiving the return product and confirm that the money will be returned in accordance with the original payment method.
o you can also carry intact goods, original shopping vouchers and invoices (such as issuing) to the nearest Alpine Water Fountain Mall for return procedures.

• Alpine Water Fountain physical shopping mall purchase

O, please bring intact goods and original shopping vouchers (bank card payment requires bank card consumption vouchers) to the original purchase of shopping malls to go through the return and exchange procedures.
O, if you need to receive the goods for large pieces, please contact Alpine Water Fountain’s online customer service.

If you need a service, please contact the mailbox: [email protected]